CN
Cornelius N

1 reviews | Active since Feb 2015

09 Feb 2015, 15:39

Been Billed For A Line I Do Not Have Yet

Hi There<br> <br> I recently phoned telkom to come install a ADSL line at my house. I was advised by the technician that the telkom line has been ****** and would need to be replaced.<br> <br> I recived an account last week trursday for my line, and data usage, and this for something i do not have.<br> <br> I have contacted the call center numerous tims now to resolve this issue, and im getting no answers from telkom.<br> <br> I need answers to this issue and also the installation of my line(been waiting a month now).

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Replies (1)
Telkom
Telkom's reply10 Feb 2015, 12:19
Official
Hello Neelsnel,

Thank you for making contact with us.

Please be assured that this matter is attended to and feedback will follow.
Your reference number is :SM87427.

We apologise for any inconvenience caused.

Regards,
Zandiswa Gunu
Telkom Social Media