CN
Cornelius N
1 reviews | Active since Feb 2015
09 Feb 2015, 15:39
Been Billed For A Line I Do Not Have Yet
Hi There<br> <br> I recently phoned telkom to come install a ADSL line at my house. I was advised by the technician that the telkom line has been ****** and would need to be replaced.<br> <br> I recived an account last week trursday for my line, and data usage, and this for something i do not have.<br> <br> I have contacted the call center numerous tims now to resolve this issue, and im getting no answers from telkom.<br> <br> I need answers to this issue and also the installation of my line(been waiting a month now).
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Replies (1)Telkom's replyOfficial
10 Feb 2015, 12:19Hello Neelsnel,
Thank you for making contact with us.
Please be assured that this matter is attended to and feedback will follow.
Your reference number is :SM87427.
We apologise for any inconvenience caused.
Regards,
Zandiswa Gunu
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter is attended to and feedback will follow.
Your reference number is :SM87427.
We apologise for any inconvenience caused.
Regards,
Zandiswa Gunu
Telkom Social Media
Telkom's reply10 Feb 2015, 12:19
Official
Hello Neelsnel,
Thank you for making contact with us.
Please be assured that this matter is attended to and feedback will follow.
Your reference number is :SM87427.
We apologise for any inconvenience caused.
Regards,
Zandiswa Gunu
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter is attended to and feedback will follow.
Your reference number is :SM87427.
We apologise for any inconvenience caused.
Regards,
Zandiswa Gunu
Telkom Social Media
