Been almost a week, and no proper action

My house was broken into and a 3g Modem was ******. Took 3 days of calling into 180 to try blacklist the device. Eventually i spoke to a gentleman who was able to blacklist.<br> <br> I then went into a Telkom store to do a sim swop on the primary sim, and cancel a multi sim.<br> I did this on Sunday. Today is Wednesday and the Multi sim has not yet been stopped, i am still using it.<br> I have no idea if the primary sim swop was ever done, as i will only use this sim once the multi sim stops.<br> I received a call yesterday , was promised that i would get a return call. The gentleman never called back.<br> <br> Please avoid Telkom. I almost made the mistake of applying for a DSL line, luckily i havent yet because it looks like Telkom is still a useless ISP.