bed service

i am ghulam qadir i am owner of asian cuisine indain restaurant polokwane and mokopane and i have telkom business account and since 10 days i did apply to cancel our internet service only but they cancel our phone line is well and i am trying to call over 100 times always they tell me with in 1 days they will fix but till date no one fix my phone line , and my business is going down becoz no phone line fix they did not think other business expect own business please help me to fix this problem this is my business land line phone number ( ********** 201) business address is 83 thabo mabki street mokopane 0600 thanks ghulam qadir ********** 686