Be very, very careful with Telkom FreeMe

I migrated to a Telkom FreeMe 30GB family package about two months ago. The package offers 30GB data, free WhatsApp, free SMS's and free Telkom to Telkom calls up to a fair use policy of 3000 minutes per month, as well as 300 free all networks minutes and four free sims. Since the first day of my contract I noticed that my Telkom to Telkom calls were not free, but were being deducted from my 300 minutes all networks bundle. I reported the situation on 30 July, it has been escalated three times, spent hours on the phone, still no resolution. So as of now I have a contract that claims it offers me 3000 free Telkom to Telkom minutes, four free sims and 300 all networks minutes. In reality, I am PAYING for the multi-sims, I have not received ONE free Telkom to Telkom minute, and my all networks bundle is being DEPLETED because it is being used to charge me for Telkom to Telkom calls. My FreeMe package is a complete lie, be very careful. Telkom has been in breach of contract since day one and does not appear very willing to resolve this. My case number is ********** . Such a pity, I have been a loyal Telkom Mobile customer for years and years, since the days of 8Ta.