BE CAREFUL OF TELKOM - THEY BREACH CONTRACTS!!!

In Nov + Dec 17 I got 2 new contracts with you people, adding to an existing contract I have. In Dec 17 and Jan 18 I had no debit orders coming off for the accounts for Dec 17 + Jan 18. In Dec 17, I only had a small amount deducted, for what I don't know because it didn't tally to the December account.

Then you people attempted to deducted 2.5 months worth of accounts, R2500.00+ on 16 Feb 18, and of course the deduction was rejected because I didn't have that kind of money at that time of the month. Then my service was suspended - DUE TO YOUR PEOPLE'S IDIOCITY AND LACK OF ACCOUNTS KNOWLEDGE!

I then phoned you people to enquire what my debit order date is (already knowing myself), and once confirmed by one of your consultants, I enquired why you are attempting to deduct it ****before the time I SIGNED FOR ON THE CONTRACT**** (in addition that it was for 2.5 months accounts charges) and why was there no full deduction for what I was owing, at the end of January. I was told because my account was in credit, the debit order doesn't happen. That is the most idiotic accounts system I've ever heard of. If a client's account is in credit, you deduct that credit from the latest balance and then you deduct the balance from the client.

YET AGAIN at the end of March, FOR MARCH, no debit order has come off...OR at any time in April. I have just received an sms saying I must have the total of 2 MONTHS WORTH (MARCH AND APRIL 18) OF ACCOUNTS, R2400+ AGAIN available for the debit order to come off today.

YOU PEOPLE ARE IN BREACH OF CONTRACT!!!! There will be no money available as I only get paid at the end of April. WHAT ARE YOU PEOPLE ACTUALLY DOING??????????? YOU ARE MESSING UP MY ACCOUNTS - BOTH WITH YOU AND MY BANK ACCOUNT - AS WELL AS GIVING MY GOOD NAME A BAD CREDIT STATUS!!! WAKE UP!!!!!!!!!!!!!

****Just you people dare suspend any of my phones again and I'll take you to my attorney and the Ombudsman*** MY DEBIT ORDER DATE IS NOT FOR THE MIDDLE OF THE MONTH, HAS NEVER BEEN FOR THE MIDDLE OF THE MONTH. NONE OF MY ACCOUNTS, WITH ANY INSTITUTION, IS OR HAS BEEN FOR THE MIDDLE OF THE MONTH AS I ONLY GET PAID AT THE END OF THE MONTH!!!!!!!!!!!!

And before I took out these 2 new contracts, this isn't the first or second or third time you people have tried to deduct my debit order before the SIGNED FOR DATE ON MY CONTRACT!!!!

In addition, I app**** over a month ago to have one of my Vodacom numbers ported to Telkom! I phoned on 19 March to enquire what's happening and was told "it was still in negotiation phase". That's almost a month ago. WHAT IS HAPPENING????????????

I have e-mailed you people TWICE this week and received no response!!!!!!