Battling with Telkom!!!

To Whom it may concern,<br> <br> Order:***A<br> <br> We ordered a landline about 2 months ago and the installation was successful . We then ordered the 4GB uncapped ADSL with the above mentioned order number. This time wasn't so fortunate and got the run around by your DSL fault department. I wasn't able to verify the port online as instructed. It kept on returning an error. The DSL fault department then advised i need to contact the sales team. Reluctantly i did so, all in vain as the Sales department wasn't able to assist. Then once again called the DSL fault department abt 3 times before getting somebody who was skilled enough to assist. Still no synch on the Asus Router i purchased from Take Alot. The technician swopped the DSL port on the DSLAM. Still no joy on my side and eventually he came to my premises. He proved that his router was synching no problems. I then knew it had to be a setting or the router itself. I plugged in the pots filter and was up and running. It doesn't end there, i am achieving speeds of 2MB when paying for 4MB. Lord alone knows what next to get this resolved. If the infrastructure can only handle 2MB i will accept that answer and simply downgrade to 2MB. Help!