1 reviews | Active since Nov 2013
BATTLING TO GET MY REFUND
I am battling to get my refund!!! I ordered an ADSL Wi-Fi for my house. I was asked to pay a R700.00 deposit, which I did within 3 days. Then Telkom messed up my order. I ordered month to month, they turned it around and confused the deal. So, I cancelled. I asked for my refund since 24 April 2018 - today being 11 May 2018 - STILL NO REFUND. I have called and e-mailed my ID and bank statement about 5 times already to get the refund. WHY MUST I BEG FOR MY MONEY TO REFUNDED TO ME???? I want someone to call me and give me my R700.00 immediately. Telkom has once again lived up to the expectations of the people.
Good day mmood786
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Good day mmood786
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team