Banging your head against a wall is less frustrating

<p>I have been battling with Telkom to stop charging me for a directory services I did not sigh up for. They promptly cancelled the invoice more than a month ago after I had made numerous attempts at getting through to their direct services, and promised me that everything was now in oprder. They have just gone and billed me for two amounts related to directory services again. How *********** can one company be? What must one do to get through to this company? </p>