Ballito Telkom Manager Yells in the Store for Us to "**** Off"

<p> We have cancelled our LTE contract with Telkom in Feburary for contract to end on the 1st May (way 21 day advance). After getting billed every month thereafter, and calling each day, we cannot get through to the billing department, we cannot update the incorrect number on the system - and no one ever calls back after our details have been updated. So today we went into the branch in ballito, where we were helped by Bato. We requested the supervisor as to escilate the situation. "Sindi" was absolutely dreadful! They have lost the modem we handed back to them, and proceeded to blame us for it, wouldnt call her superior (Gugu) as she didnt have the documents, and then wouldnt answer any of our questions. Proceeded to talk over us, and then all in all got very hostile completely ignorning us with every question. Sindi digressed to becoming a complete child - including swearing at us to "**** off" while we were walking out the office. She cannot and should not be a manager of the Ballito Telkom Branch. </p>