Bad/Poor service and incorrect accounting from Telkom

Very poor service from Telkom data network as they cannot do proper book keeping and accounting.

My account is fully paid up and up to date paid but they disconnect my service as they say its in arrears but its not. Telkom institute incorrectly my debit order on the wrong account and now they don't want to acknowledge it and they don't want to re-instate my accounts/service due to their mistakes.