FM
Fmuani M

1 reviews | Active since Nov 2016

16 Apr 2018, 09:47

Baddest service customer ever

so I buy a contract phone online, it gets delivered late, on top of that is not activated, was told it will be activated within 24-72 hours, but it passed that. now Telkom expects me to pay the full amount when I did not use my benefits for the whole month?? its almost month end now. BADDEST SERVICE EVER EXPERIENCED IN LIFE. I was running away from Vodacom bad service to another worst service

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Replies (1)
FM
Fmuani M's update03 May 2018, 11:59
Reviewer Update
one other thing I think it needs to be corrected, when calling your service line 081180, it took 16minutes and 45 seconds for a consulted to answer my call. really we don't have the whole day to wait for service. try to minimize this time. not acceptable at all