1 reviews | Active since Jun 2014
Bad Workmanship; Technical or sales Claim? ([Support #***)
<p>On the 6th of December I reported "bad workmanship" to telkom via e-mail. Telkom technicians had come out to fix a line that was not working and proceeded to switch my fax and incoming telephone lines around . I now also have telkom sockets with wires sticking out of the wall! It is a total mess!</p> <p>I was informed by Telkom that this is a sales related query and not a technical one! Wow, was I mistaken!</p> <p>How do I get this sorted out? </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
I still have had no joy from Telkom. I contacted ********** Technicians arrived at my home, without notifying me. They neatened up, but my lines are still mixed up; fax is on the landline and landline is non existant. But, I get charged every month for two lines! I have tried to contact ********** but get absolutely no feedback! So, if anyone can tell me who I could contact @ Telkom to resolve this issue, once and for all, I would be most grateful.
I still have had no joy from Telkom. I contacted ********** Technicians arrived at my home, without notifying me. They neatened up, but my lines are still mixed up; fax is on the landline and landline is non existant. But, I get charged every month for two lines! I have tried to contact ********** but get absolutely no feedback! So, if anyone can tell me who I could contact @ Telkom to resolve this issue, once and for all, I would be most grateful.