Bad wifi service from telkom again

Just over a month and I am back with the same problem from Telkom. My ADSL WIfi started being slow last week Thursday and I thought it was just a temporary problem. On Friday it became worse I had to go and work from a friend's place who has uninterrupted Rain Wifi. I reported the issue and still today it hasn't been resolved. Today i called twice while again working from a friend's place and it was "fixed", i got home it worked well for an hour and boom back to no internet again. I called and was told that the issue is still in the system for technician to look into it but there's no turn around time. How am I supposed to work at home with no wifi and not knowing when it will be fixed. The only reason that has made me not to jump this sinking ship was the fibre that I'm still waiting for otherwise I'd leave telkom. Its definitely not treating me well. I am getting a very bad service from them.