1 reviews | Active since Apr 2017

23 Apr 2017, 20:31

Bad to worst

<p>It's sad how this organisation has regressed in customer service . Going from bad to worst. </p> <p>Technical support at this branch this morning was appauling. After waiting for 30 minutes,I simply tried to find out how much longer I needed to wait. The technical representative did not care. The poor service was concluded by a sarcastic remark "it's a pleasure"</p> <p>I can understand why customers are migrating to other providers. </p> <p>Good job Telkom menlyn for driving revenue away </p>

0
Replies (1)
Telkom
Telkom's reply24 Apr 2017, 10:49
Official

Good Morning Beverly,

Your query has been sent to the Store Manager for further assistance.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,