Bad Telkom/OpenServe fiber Wi-Fi experiance

I have recently installed a Telkom/Openserve 4meg fiber Wi-Fi system. From day 1 I had problems such as: Bad range on the router Very slow network speed Intermittent breaking of communication with my email server, internet banking etc.

I have reported this issues on various occasions without any real solutions.

What have I done from my side?

Changed routers Bought a range extender Had the port reset twice Logged various calls/complaints

I am now worst off than with my ADSL Mweb Wi-Fi setup I had . I wish I could revert back to that 2meg setup that was very stable with a constant response time as long as the cables were not ******.

Between Telkom and Openserve they don't seem to offer an solution other than pointing fingers at each other. I also suspect that the home user are throttled during business hours. So much converting to 4meg fiber. The current experience is totally disgusting and I am at a point to get the Consumer Counsel involved.

I have not even received any documentation about my new service except for an account. So much for customer care/support.

Telkom as a ISP sucks