Bad Telkom, very very bad!!

If you had options for minus stars, Telkom would be in that space. Unbelievably pathetic service! I am at a loss for words as to how bad they are. I spent 32 minutes on a call (most of it on hold) to cancel a service I no longer need (and have been overcharged for). The end result? I managed to speak to 2 pathetic agents only to be transferred to a VOICEMAIL box to leave a message!!! I gave up at this point and will simply block the debit order at my bank, I'm sure THEY will get hold of ME then.