Bad Telkom service and turnaround time

I made a request to Telkom for my number *** to re-instated on 12/09/2015. The account was previously in the recoveries department and my number was taken away up until my account was paid up to date. During the time the account was not up to date, i did not receive any data which I understand, however the account is now paid up to date and i should be receiving my unallocated data for the historic months. The consultant Lungani Zuma informed me that i will receive a call from the back office within 72 hours to re-instate the number. It is now been more than 2 weeks and the call centre i phoned(081180) just tell me they are very sorry but there is nothing they can do..this type of service is unacceptable .<br> <br> 1)I want my number to be re-instated asap! <br> <br> 2) And my data monthly data i have not been receiving for the last 6 months to be given to me because my account is paid up to date