LK
Loraine K

1 reviews | Active since Jan 2012

03 Jun 2015, 13:56

Bad Telkom service and owing me R1,800 .

This is the most shocking service which I have ever received from a vendor!<br> It is unacceptable and intolerable.<br> <br> I have cancelled my telephone and ADSL on 5 Jan 2015, because the line was out of order for weeks.<br> Every month Telkom deducted payment off my bank account (for a cancelled line), even though I have cancelled my debit order.<br> It is now June and Telkom now owe me R1,800 since January. <br> I have logged 2 disputes, every time I had to stand in the queue and wait for an hour and a half before I was attended to.<br> When I one day receive my money, I hope that I never ever in my whole life have to deal with Telkom in the future again.<br>

0
Replies (1)
Telkom
Telkom's reply03 Jun 2015, 16:05
Official
Hello Loraine Kock,

Thank you for making contact with us.

We would like to assist you with your query, we have requested our service consultants to make contacts with you for further assistance.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team