Bad Telkom Service Again

I had a 24 Months LTE (Mobile) Contract with Telkom, and on the 11nth Month I moved places to where there is Fibre. I then contacted Telkom and asked how do I change from LTE to Fibre and what will be the penalties and costs? I was then told that since I was "Migrating" from LTE to Fibre, and still on the same Company I won't be charged any cancellation fees etc. Mind you I could have used any other cheaper company on this Openserve Fibre, but preferred to use Telkom since they were not going to charge me the LTE cancellation fee. Just a month into it, I am now required to pay off the final invoice of the LTE that is sort of cancellation fee. Bad bad service and false advertising from Telkom Sales People. I need my money back.