Bad Telkom Service

<p>On the 17 August 2016 a cancelation form was completed and submitted at Shelley Beach Telkom shop to cancel my Telkom Data contract. I received an e-mail on the Tue 2016/11/01 08:28 AM stating</p> <p>Dear Valued Customer,</p> <p>Your case no ********** 1 @ Telkom Mobile is resolved.Please call 081180 for further information</p> <p>Regards, <br /> Telkom | Business Connexion.</p> <p>They still deducted the full amount after the contract was cancelled. </p> <p>The excuse Telkom use is that i am not reachable on my cell no. I have send them my new no on several ocassions via e-mail asking them to contact me regarding this issue. The only responce i get via e-mail is that a consultant will contact me. It is now the 2 Dec 2016 and the matter is still not resolved. Totally bad service.</p>