1 reviews | Active since May 2016

20 May 2016, 18:18

Bad Telkom service

<p>my mother who is a pensioner has been without service for over four months, my mother is very reliant on her landline as a pensioner and disable person she need the landline to make her hospital appointments. Telkom has given so many excuses but no action.</p> <p>my mother's number is ***</p> <p>17 Cornwall street , Woodstock, 7925, Cape Town </p>

0
Replies (2)
Telkom
Telkom's reply24 May 2016, 09:41
Official

Hello ismail-mohammed

As per our email correspondence, we currently attending to the query and will be in contact with further progress.

Regards
Noleen
Telkom Social Media Team

's update31 May 2016, 11:50
Reviewer Update

Dear Noleen

to date nobody came back to me or my mother yet, her phone is still off. The service that Telkom has given to this pensioner is totally disgraceful, she has been a loyal customer for over 40 years. This experience is stressing my mother because she has no contact with family, as you know mobile conversations are to expensive for pensioners.

hope this can be sorted.

you can contact my mother on *** Ms Rayda Mohammed.

ismail mohammed