Bad telkom service

Telkom shouldnt even get a rating!

Telkom call centre agents are disrespectful and not helpful at all. I have been on the line with an agent for more then 20minutes. Telkom agents are under trained , they can not assist you. The agent that assisted couldnt assist as she had the account open but couldnt pick up anything with the reference given. So what is the point in even asking for the account number or reference if they can not pick up anything.

Telkom should close their doors honestly for the weak and terrible service they provide the customers.