ZA
ZUREENA A
1 reviews | Active since Nov 2011
10 Dec 2015, 22:11
BAD TELKOM SERVICE
A few days ago my Internet lost connectivity I immediately contacted my service provider mweb who checked my account and router settings and confirmed all is in orderand was told to phone Telkom to check my adsl line connectivity which I did but holding on for 25mins then 35mins is no joke Telkom has pathetic service to let customers holding on so long! My ref is 193CWK091215 I have been without Internet for the whole week now cause I'm unable to get through to TELKOM I WANT THIS SORTED IMMEDIATELY
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
11 Dec 2015, 00:54Hello zurick,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM177253
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM177253
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Telkom's reply11 Dec 2015, 00:54
Official
Hello zurick,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM177253
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM177253
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team