Bad Telkom Network Coverage and Pettiness when cancelling a telkom contract

Telkom network is not good and they are petty when one decided to cancel their contract. So my Data sim was made to be rechargable without my permission. I had a two sim Data contract when I cancelled it, the added one was disconnected, whereas I still had plenty of Data to be Shared. I have been using Telkom for a decade now, I am so dissapointed.