JS
Junade S

1 reviews | Active since Jan 2014

30 Aug 2015, 16:18

BAD Telkom Mobile No Voicemail for 1year now.

2nd year of being on Telkom Convergence. After suffering many initial problems that were slowly resolved I am still 1 year without any voice mail. So too are the other 2 phones we have on the same plan. Telkom call centres as well as the walk in centres are now sick and tired of repeatedly telling there internal IT people that you can not set the voice mail on my phone in the normal method. These clever people in Pretoria do not want to come to Cape Town and show us how to set our voicemail......please come and show us how easy it is to set voicemail on our phones. Thank you.....

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Replies (1)
Telkom
Telkom's reply30 Aug 2015, 16:39
Official
Hello Junade Sheik,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number SM126505 is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media