Bad Telkom customer care

Telkom is a pathetic service provider. I'm a current cellphone contract holder and am praying for the contract to expire so I can move on to another network. Why? About 4 weeks ago, I enquire at the Telkom Express, Liberty Makk for the Acer i3 bundle. The consultant, Natasha takes down my drtsils and promises to get back to me. After 2 weeks, no reply... So I go there and enquire. I'm told that the offer is no longer available as there's no stock. I'm advised to go to the other store at the mall. Upon going there and waiting and waiting, I'm told that there is only one available, but it's for a customer. The consultant checks on the system and says stock is available at Pavilion and at Gateway. The next day, I go to Pavilion. There at the 1st store, I'm told there's only 1,but it's reserved for a client. At the other store, I'm advised to go back to Telkom and apy at the store, where they will order me one. The same evening, u phone the atekom call Centre, speak to a consultant, Ntobeko, who does my aoucayion online. He promises to call me back after 10 min, as he wanted to query something with his supervisor who was busy at a meeting. After 45 min, with no response from him, I call the call Centre. It so happens that he answers the call, asks me for my cell no and promises to get back to me. He assured me that there's no hassle with my application, and tells me there's stock. 2 days pass and he does not call me. I then call the Telkom call Centre, speak to a consultant who tells me there's no stock. I then call the manager at Telkom, Pavilion who advises me to go in person to the store and apply for the product. I go to the Telkom store in Liberty Mall, wait for 45 min, advised by the queue lady that it's okay and I can ask them to. Place an order. U was number 44 in the queue. When it's my turn, they tell me there's no stock. There are only 11 available nationwide and that they are sorry. They can't order me one as there's no serial number. The same evening, I apply online via Telkom and the process goes through. Then, Telkom says my apucation is declined for security reasons and that there are no stock of the laptop deal.

This is sheer madness. I'd better go give my business to Vodacom or another more deserving service provide. Telkom... Your company sucks. You are all pathetic people. It's as if we, the customer, must beg, to get a product..Yet we are gonna pay for it.... I hate Telkom. I'll never support Telkom.