Bad Telkom and Open Serve experience

Placed a Fibre order on the 1st of May, had to follow up 3 times regarding the installation, only got contacted by Open Serve(who they use for the installation) in the 4th week after initial contact. Scheduled an appointed and made arrangements to be home on that day. Got called on the day of the appointment for them to confirm my order and a date for installation. Super unorganized. Very disappointed.