SE
Sandra E
1 reviews | Active since Apr 2018
15 Apr 2018, 21:32
Bad Telkom!!!
August of 2017 my identity was ****** and two cellphone contract was opened in my at Telkom. Since them I have opened numerous ***** cases and reported it to the Telkom ***** Department. Ever since them Telkom has debited my bank account with various amounts and they have Black Listed me. When will this stop? When will this be resolved? What else must I do to get Telkom to stop? They just keep debiting my bank account and there is apparently nothing I can do about this. A real good rating for Telkom would be -100!!!!
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Replies (2)
Telkom's replyOfficial
01 May 2018, 11:57Hi Sandra E,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply01 May 2018, 11:57
Official
Hi Sandra E,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
27 Jul 2018, 11:37Hi Sandra E,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that we are unable to trace any account with the ID number provided to us.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply27 Jul 2018, 11:37
Official
Hi Sandra E,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that we are unable to trace any account with the ID number provided to us.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,