Bad Telkom

Good morning I have bought a Hawaii P8 lite 2017 black phone no ********** 235 at mondo on a Telekom contract for R179. 00 a month I received it late December 2017 my first payment was in January 2018 Telekom. Try to take the money on 21 Jan but was declined I told them I only get paid on the 23 o every month so they deduct it end Jan but the amount was R379. 04 I left it thought it was maybe admin Feb come and go Telekom did not deduct the money at 23 March they deduct R758. 99 when I contact Mondi by email mail to query this amount at the following email mail address Dylan Koen marketing and sales at ********** and customercare at ********** Dylan reply the same day and told me I must contact Telekom at this no 081180 after I have hold the line for a hour they answer the phone I told them my story ask why they deduct this amount the lady tell me they charged mee R 200.00 for declining of debit order which was not my fault I ask what about Feb and March she could not give me a answer she Wil see if she can put a claim in for me but she don't think Telekom will pay me back today I wake up and my phone was blocked by Telekom I could received but could not phone out then mondo customercare phone me about my mail that I have send already on the 24 March I told her the story and tell her about the block of my phone and that I not received one statement for tree months she said I must phone Telekom but she Wil mail them with my query 2 hours after that Telekom unblock my phone but nothing more my account no ********** 03 my ID no ********** 018082 my name Johanna Petronella De Beer Adres no 1 Boundary str Tzaneen 0850 can you please help me I need my money back and them to correct my deduction if can canceled this contract can't work with a company like this please help