MO
MAURITZ O

1 reviews | Active since Jun 2015

03 Jun 2015, 13:58

BAD TELEMARKETING

LAST WEEK A TELEMARKETER PHONED ME OFFERING ME A CELLPHONE CONTRACT WHICH I ACCEPTED AND APP**** FOR 2. SINCE LAST WEEK FRIDAY I CANT GET HOLD OF THE COMPANY AND THE ONE TIME I DID THE AGENT INFORMED ME THAT ONE APPLICATION WAS DENIED BECAUSE THE PERSON WHO ASSISTED ME DUPLICATED THE APPLICATIONS INSTEAD OF FILING TWO SEPARATE APPLICATIONS. AFTER I SPOKE TO HIM I TRIED SEVERAL TIMES TO CONTACT THE COMPANY TO HEAR IF THE MISTAKE WAS CORRECTED BUT I STILL CANT GET THROUGH TO THE AGENTS.<br> <br> INCREDIBLE BAD SERVICE.

0
Replies (1)
Telkom
Telkom's reply03 Jun 2015, 15:55
Official
Hello M.OBERHOLZER,

Thank you for making contact with us.

We would like to assist you with your query, we have requested our service consultants to make contacts with you for further assistance.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team