Bad start for 2017

<p>Escalation ref F217303. </p> <p>On the 2nd of Jan 2017 I reported both my company lines are not working and my ADSL line</p> <p>today is the 9th January and still no service and no phone line and no communication from telkom</p> <p>i must say the call center is way better than most but it seems there service department hasn't got a clue what is going on.</p> <p>And only after 5 days you can escalate your complaint so we do that on the 6th of Jan they have only appointed a technician on the 6th of Jan so that took 4 day and two phone call every day terrible and they say business client have preference. Saturday I phone the fault department and they tell me the technician will be there today will someone be there ,I pay my worker to be there all day Saturday and guess what nobody arrives and no phone call today still no communication and still no line what a Joke</p>