gB
gawie B
1 reviews | Active since Jun 2012
22 Apr 2015, 21:25
bad signal and long wait on call center
I havd had my contact for a year. Now i am stuggling to conncet on internet. I only get edge and its slow. I have called client care cand the friendly lady transferd me to tech support. They never answerd. After holding for 45 mins no one answerd. I need my 3g back as i have assesments that need to be completed. Please assit asb.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
23 Apr 2015, 08:54Hello gawie1402,
We have tried calling you on the provided mobile but phone rang to voicemail.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your Social Media reference number is SM105868.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We have tried calling you on the provided mobile but phone rang to voicemail.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your Social Media reference number is SM105868.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply23 Apr 2015, 08:54
Official
Hello gawie1402,
We have tried calling you on the provided mobile but phone rang to voicemail.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your Social Media reference number is SM105868.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team
We have tried calling you on the provided mobile but phone rang to voicemail.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your Social Media reference number is SM105868.
We apologise for any inconvenience caused.
Regards,
Joshua Mnisi
Telkom Social Media Team