Bad servive Telkom

Good day I am trying to cancel my telkom line and adsl internet. 30day notification as required was sent on the 13th of September 2022. Received a refrence and verbal confirmation that our service will terminate on 13 October 2022 not later than 12pm on this date. Been caling Telkom from the 14th to enquire why service was not terminated as per agreement. One of the operaters I spoke to said we must just unplug the phone and adsl rooter. The audacity to even suggest it, boggels my mind. *********** comes to mind because it could not be that difficult te cancell the services in question. We did switch off the internet to make sure no one can use it and we also don't make any calls.. but I know from previous experience they will send me a bill for services, even after cacellation. Telkom it is unacceptable, and I would think twise in future to make use of your services.

I am furious with Telkom because every time you call them you get a new operator on line and you have to start from the beginning. I was told today that I should phone them again tomorrow and every day after that. Why give 30day notice? They should pull finger and do their job, but no they make it most difficult for the user who dared try to leave them.. for **** sakes cancel my services and get it done today.

From one very unhappy client.