1 reviews | Active since Dec 2016

28 Dec 2016, 09:30

bad services receive from telkom mobile

<p>I have never got such a disgrace of a service ever in my life. Telkom has disappointed me to a degree that I’m ready to explode.</p> <p> </p> <p>I had took a cellphone contract with Telkom, and had spoken to Mr. ABC who I had advised to him clearly that they should deduct the delivery fee on the 15th of Dec 2016. To my surprise I received an sms from my bank on the 13th of Dec 2016 telling me I have an unsuccessful debit order as Telkom had tried debiting. Now my credit record has been dented due to the incompetence of the staff at Telkom. To think I really wanted to take this contract now I’m at the verge of cancelling it since this unfortunate occurrence. How can I trust that they’ll be able to deduct on the correct date if they can’t carry out such a simple instruction.</p>

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Replies (4)
's update28 Dec 2016, 12:14
Reviewer Update

********** 554087

's update28 Dec 2016, 17:07
Reviewer Update

i am still waiting for feedback till now ?????

's update04 Jan 2017, 20:36
Reviewer Update

reference number is AI ********** .

my id number ********** 554087.

's update05 Jan 2017, 17:37
Reviewer Update

good day

i am still waiting for feed back till now since last december 2016 and it means , i am not important customer