VN
Vanessa N

1 reviews | Active since Mar 2009

09 Nov 2015, 13:30

BAD SERVICES FROM TELKOM WITH NEW LINE

***. 29 HUMEWOOD DRIVE. BLOUBERG STRAND. LINE WAS INSTALLED BY RICHIE. HIS CELL NUMBER IS ***.<br> LINE WAS PUT IN THE WRONG PLACE. I ADVISED HIM OF THIS AND HE SAID IT IS A VERY BIG JOB AND HE WILL COME THE NEXT DAY TO RESOLVE IT. HE NEVER DID COME BACK. HE DOES NOT ANSWER HIS CELL SINCE FRIDAY. THE LINE IS VERY UNCLEAR AS WELL. CAN SOMEONE PLEASE ASSIST ME TO RESOLVE THIS MATTER. I CALLED TELKOM AND NOW THEY WANT TO CHARGE ME FOR TRANSFER OF LINE WHICH IS NOT FAIR TO ME. PLEASE CALL ON ***.

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Replies (1)
Telkom
Telkom's reply09 Nov 2015, 16:19
Official
Hello van918,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is:
SM165928
Regards
Luleka
Telkom Social Media Team