Bad services and ....

Hi,<br> <br> Hope you are well.<br> At 28/April I went to Telkom-rosebank for transfer my service to new address. One lady completed process and gave me the order number and said max 10 working days needed. After 10 working days nothing happened and again I went to branch and I shocked because my order is not existed?!!!!! (they cannot find my order number) then again completed process and gave me order number (one receive by sms and one received from staff at brunch but this order numbers id not same?!!!!!) they promised me to solve all thing until 18/May morning but noting happened.<br> <br> Why Telkom receive R700 but they do not do their job on-time?! Why my money for near 1 month in their hands but I did not receive my services yet?<br> <br> Best regards,<br> Shahram