Bad Services

When a person walks after a consultant for 2 days consecutively and still receiving no proper help. I have been told to contact customer service regards to contract cancellation. However I already do have a cancellation document and explained several times, due to personal circumstances, I would like to pay up to prevent future financial constrain.<br> The Consultant looked and responded to me with arrogance. Couldn't explained my question. She then rather decided to get up and assist somebody else, whilst I'm sitting and waiting.....how rude. <br>