MvdB
Maxie van der Berg
1 reviews | Active since Sept 2013
31 Oct 2015, 16:12
Bad services
I cancelled my adsl due to bad service last month to be April. The cancellation was 6 months of fighting because cancellation was never processed. Eventually it is cancelled but the line only. Locked another dispute and get the whole issue sorted get a final account mid October. Meantime I get handed over to debt collectors and best of all I can't upgrade my mobile contract because someone in Telkom can't do their job properly. I have now cancelled my mobile contract due to lack of service. There is still 6 contracts which will be cancelled as they come up for renewal. I will never recommend Telkom to anybody.
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Replies (1)Telkom's replyOfficial
31 Oct 2015, 16:25Hello MAXIEV01,
Thank you for contacting us.
We will look into your query, and provide feedback at the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your query, and provide feedback at the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply31 Oct 2015, 16:25
Official
Hello MAXIEV01,
Thank you for contacting us.
We will look into your query, and provide feedback at the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your query, and provide feedback at the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
