Bad Services

I upgrade my Adsl from a 4mbs to 10mbs on the 2May 2018 the deal you get a lit box and router. I got my lit box the following week and call the centre to query when I will get my router and they said they placed an order 8 May 2018 it will take 7 to 14 working days. I waited till 14 days call the centre and told me they don't have stock of routers fine i understand.I waited another 7 days still no router I called them again then told me the same storie I let go again. I called again on the 12th June and they told me they still don't have stock,so they closed my order and re-order it again and told me 7 to 14 working again. Today is the 3 July 2018 for almost two months no one has made any contact with me regarding my order and what is the delay the sad part Telkom is suches a huge service provider but they don't have stock of router thats pathetic. If u see this review I want a Manger to call me or respond to me.