AF
Andre F
1 reviews | Active since Nov 2014
03 Mar 2018, 08:32
BAD Services.
So we went to Telkom in Woodlands Mall we stood for over an hour waiting. So what we did was we have internet and its really bad its Optic Fibre we went to telkom to upgrade our contract and we where told it will take 48hours to upgrade the services we went on the25th Feb 2018 . My internet is so bad its now the beginning of the new month and still sitting with the issue and its the 3rd of March.
We did not get any email or sms to prove to us that service has been upgraded. NOW we have to go and telkom and double check. My internet at home is still giving us the some problem we told them of it and we were told they will boost our line.
When we want to stream online it buffers during watching. THIS IS OPTIC FABRE LINE IT SHOULD NOT BE GIVING US THESE ISSUE.
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Telkom's replyOfficial
09 Mar 2018, 14:51Hi andrefritzf
Thank you for contacting us and we humbly apologize for delay response.
Please kindly note that your line has been migrated to Fibre the number is B*** and it shows that it's connected properly. Are you still having issues on your side? please let us know. You may respond through face book or twitter.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply09 Mar 2018, 14:51
Official
Hi andrefritzf
Thank you for contacting us and we humbly apologize for delay response.
Please kindly note that your line has been migrated to Fibre the number is B*** and it shows that it's connected properly. Are you still having issues on your side? please let us know. You may respond through face book or twitter.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,