IN
Isvari N
1 reviews | Active since Dec 2017
27 Dec 2017, 18:09
Bad service's
Good day
I have logged severely call with telkom and the service are extremely slow and failed service. The first call I have logged was on the 29 November 2017 , someone attended to the call on the 2 December 2017, the following Tuesday the phone stop work again. I have logged another call on the 8 th December on the 9 December 2017 someone attended to the call, again the phone only work till the Tuesday. Thereafter logged another call on the 12 December and up till today the telkom line have not been restore. Please see below the last call I have logged for the 12 December 2017
Telkom SA: Dear Customer, Fault 227CRZ121217 has been created for Service ID ********** 752. Telkom SA: Telkom will endeavour to resolve this problem within 5 days. Please refer to the Telkom app for further information regarding your fault. We still have to pay our montly bill and we have not received any service for December
Please assist in having this call resolved soon
Thank you in advances
Regards
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
09 Jan 2018, 07:23Good day.
Thank you for making contact with us. Current line test are okay and there is no open fault on your line, ***. Could you please advise if you're still experiencing connection problems?
Interaction ***
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply09 Jan 2018, 07:23
Official
Good day.
Thank you for making contact with us. Current line test are okay and there is no open fault on your line, ***. Could you please advise if you're still experiencing connection problems?
Interaction ***
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
IN
Isvari N's updateReviewer Update
09 Jan 2018, 15:45All is sorted now
IN
Isvari N's update09 Jan 2018, 15:45
Reviewer Update
All is sorted now