Bad Services

I'm really unhappy with the service I have been debited twice for the moth of January and I haven't received my refund since then . I have called so many times and spoke to so many consultancies and their team leaders I have not received a response form them its been 2months now I'm really very not happy with they services <br> Telkom you need to keep our customers happy your services suck its also difficult to get through deferent departments in the company which is just ridicules