bad services

Good day.<br> <br> Im writing on behalf of my husband. In march 2011, my husband took out a 24month contract with 8ta. In June 2013 my husband saw on his bankstatement that 8ta is still deducting money. So he went in to 8ta century city to find out why they still deducting money. and that was the following month in July. The guy who assist him told him that he should've came in and cancelled the contract. They didnt even explain that to him on the phone when he took out the contract. Then the guy cancelled the contract and told him it is sorted now. they will not deduct money from his salary anymore. Up untill today we still get statements from 8ta. and the bill is sky high. How come we still receive cellphone statements every freakin month when he cancelled his 24months contract. And they send smses to his fathers cellphone number to say that he must come pay his bill. i dont know how they got hold of his fathers cell number. But his cellphone contract was up to date how come he still owes them strange hey. And when we call their customer care number, then they dont want to pick up ringing forever music playing in your ears so irretating. Bad service ever!!!