NB
Naazneen B

1 reviews | Active since Nov 2014

19 Feb 2018, 20:44

Bad service/No response

After few attempts to report a technical fault, no response from Telkom as to what the problem is. No effort to help or fix the adsl line. Without internet from the 1st of February. Reported the fault on the 4th of February. This is extremely bad service from Telkom.

0
Replies (1)
Telkom
Telkom's reply20 Mar 2018, 07:18
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,