Bad service/misleading advertising

I’ve had a contract with Telkom for many years which included my landline, ADSL and a mobile phone including unlimited calls to 1 dedicated Telkom number and 50 minutes all networks airtime. I also get 250 mb data per month. Roundabout October2017, I “upgraded” to a new package called Telkom Unlimited Home Internet for R599pm. This package includes landline, 4mbps unlimited internet etc, a Litbox for viewing TV through the internet etc. Then also unlimited Telkom to Telkom calls landline and mobile. This last feature was the reason for upgrading to this package. I’m away from home for 6 months and I am dependant on my mobile for calls and internet. I still have the pamphlets advertising these packages. The problem comes with calls from my mobile to Telkom landline numbers. I can phone Telkom mobile numbers from my mobile, (there are not many of those), and landline free of charge, but when I phone Telkom landline numbers from my mobile, I use up my minutes very quickly. I made numerous calls and spent hours of my time to 10210 and 081180 with many different answers. Some operators say I should be able to phone Telkom landline numbers from my mobile, while others say I can’t. Telkom actually gave me credit already for that because I now have to increase my spend limit every month, which is telling me that I should be able to phone Telkom landline numbers from my mobile. I have a ref. number, ********** 3, which I think was for this dispute, but Telkom doesn’t seem to be willing or able to rectify this. I also think that Telkom’s operators are not trained well. I’m really getting sick and tired of this. Regards Anton Raubenheimer Numbers ********** 514 and ********** 862 Acc nr. ********** 27181