BAD SERVICE YET AGAIN FROM TELKOM

Telkom cancelled my service even though I made my payment for the month. I’ve been calling in since the 8th of February to try and rectify the issue cause despite the fact that I paid, I’d still get sms’s saying my account in arrears. We’re in a new month and every consultant maintains the same stance that they’re gonna escalate the issue. It’s been escalating for 21 days now