Bad Service with Telkom

<p>Refer to Account ********** 71301</p> <p>My account with Telkom was suspended in August 2016.</p> <p>On the 23-Aug, I had e-mailed Telkom forms requesting for our services to be cancelled.</p> <p>I received an e-mail from Telkom acknowledging my e-mail</p> <p> </p> <p>I had then paid the account up in full.</p> <p>In my recent statement that I received, I noticed that Telkom has invoiced me for re-subscription fees. Why? When I had requested for the account to be suspended?</p> <p> </p> <p>So annoyed with Telkom, and tired of their incompetency.</p> <p> </p> <p>Another problem we experience with Telkom. We had requested for our ADSL contract to be 5G and not 10G. We went into the Telkom store and still Telkom has been invoicing us for 10G</p> <p> </p>