Bad service with a bad attitude

I got a phone from Telkom in Nov'14. I opted for my contract to be emailed to me.They stated it may take a month or2. In the business of Dec and Jan time I had forgotten to check if I ever received it. Even thbough I should not have to check up on a well established enterprise.Surely they can do their.I was wrong. I have only now discovered this as I have been running out of data lately and have gone in to enquire why on the 27July only to be met by a very rude lady Odet who got quite a aggressive when I was simply asking questions as the 1hour &3phone calls made to the call center was not helpful at all. Got hung up on twice. One lady said she will \check"for me and then started having a conversation with a friend in Zulu. I went into Telkom and eventually got an answer that I now only get 1 gig of data and not 2. So this prompted me to go look for my contract which is not there. Having to go back into the store today& ask for a copy"