AS
Afrah S
1 reviews | Active since Nov 2015
03 Nov 2015, 20:34
Bad Service/unauthorised billing/no feedback
I have sent an email to Telkom complaints department and still no response. What kind of customer service is this.Telkom has increased my account billing from R269 to R407.00, with who's authority..I seriously don't know. I was advised a month back that someone from the call centre would call me,to date no one called.
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Telkom's replyOfficial
03 Nov 2015, 22:26Hello asambo05,
A very good day to you!
Kindly note that this matter is currently being attended to and feedback will follow. We sincerely apologise for the inconvenience.
Your social media reference number is SM164091.
Regards,
Joshua
Telkom Social Media Team
A very good day to you!
Kindly note that this matter is currently being attended to and feedback will follow. We sincerely apologise for the inconvenience.
Your social media reference number is SM164091.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply03 Nov 2015, 22:26
Official
Hello asambo05,
A very good day to you!
Kindly note that this matter is currently being attended to and feedback will follow. We sincerely apologise for the inconvenience.
Your social media reference number is SM164091.
Regards,
Joshua
Telkom Social Media Team
A very good day to you!
Kindly note that this matter is currently being attended to and feedback will follow. We sincerely apologise for the inconvenience.
Your social media reference number is SM164091.
Regards,
Joshua
Telkom Social Media Team