LJ
Leon J

1 reviews | Active since Sept 2022

12 Mar 2026, 16:29

Bad service Telkom Mooirivier Potchefstroom

Worse company you could deal with. The manager supposedly canceled the contract but told me I have a R10560 credit which is not true. It was the cancelation fee which Telkom had to waiver with the accounts department. I was given a new contract which the accounts department does not know of I've been debited for the Huawei for next month. I did not have the Huawei handset since 3rd November 2025. So who gains and looses money. Telkom still doesn't want to take responsibility of their wrongs. The manager is not good at doing her job or trying to help me in any way. I have lost all my money I paid in since March 2025 and was given no compensation from Telkom. Not even the area manager can help me. So all I can say is be very careful of Telkoms after service. And will not be paying any unpaid debits. Did not even receive a invoice with all the details of the new handset was given a invoice with just the handset details no amount or installment of how much I would be paying or cost of handset. Telkom Mooirivier Mall Potchefstroom is bad at sorting out a issue which was their problem because handset was faulty. All you get told is waiting for feedback.

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